The challenge

T19 is a leading communications agency, specialising in customer engagement, customer experience and CRM-driven communications. They work with major household brands to create remarkable experiences for their customers each and every time they interact with them.

Before engaging with Bluestone, T19 had an in-house business development executive, tasked with generating new business opportunities and revenue for the company. Their existing arrangement was not working and as a result, they were not generating the right kind of opportunities needed to sustain their business growth objectives.

The solution

Bluestone’s strength is in partnering with UK agencies to create valuable relationships with leading brands, and generate opportunities with real convertible value.

Targeting a number of key sectors for T19 with bespoke messaging, we have rolled out a variety of campaigns over the years designed to generate warm referrals, build relationships and uncover new business opportunities for their business development and comms team.

We harnessed the power of our BOOST™ lead generation system to fuel our telemarketing and social media activity in order to engage with key stakeholders within the right brands.

The results

Fast-forward eight years and the relationship between Bluestone and T19 continues to strengthen as we work closely together to generate new business opportunities with brands such Sainsbury’s, Virgin Atlantic and Yorkshire Building Society.


We have been working with the team at Bluestone now for more than five years and during that time they have generated a number of high-value business opportunities. Many of these have led to real business and continue to provide a major contribution to our annual growth targets. Their innovative approach aligns well with our own culture and their support before, during and beyond new business meetings and opportunities has become an invaluable part of our sales process. Highly recommended.

MATT BROEKHUIZEN Managing Director at T19

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